Frequently Asked Questions
Everything you need to know about your PASCAL shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is PASCAL's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
Do you offer international shipping?
Yes, PASCAL ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
Are your materials sustainably sourced?
PASCAL is committed to conscious fashion. 80% of our current collection is made from organic cotton, recycled polyester, or ethically sourced wool.