Returns & Exchanges
At PASCAL, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a seamless 30-day return and exchange window for all unworn garments with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and security seals are intact to qualify for a full refund.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our studio.